Who we are
This website is operated by ChavoyaTrade LLC. Privacy enquiries: support@chavoyatrade.store.
Information we receive
When you contact us, we receive the information you choose to include, such as your name, email, enquiry items, delivery information and order reference. Hosting infrastructure may process basic request information such as IP address, device/browser information and server logs for website operation and security.
How information is used
We use enquiry and order information to respond, prepare quotes, arrange fulfilment and support, maintain necessary records and protect the website. Please send only the information needed for your request.
Local storage & external content
WooCommerce uses essential session cookies to maintain your cart. Checkout sends your name, email, delivery address and order items to our store so we can process your request. Previous enquiry-bag local storage may remain in your browser and can be removed using browser settings. Product images are served from external image-hosting infrastructure; image requests may transmit basic connection information to that host. Hosting, WordPress and security features may also use essential technical cookies. This storefront has no added advertising pixels or newsletter signup.
Email & service providers
Clicking an email link opens your own mail application. Review the message before sending. We use service providers for hosting, email and, when applicable, order fulfilment. Information is shared only as needed for those purposes or where required by law. Online payments are not collected on this storefront.
Retention & your choices
We retain personal information only as needed for the enquiry, order support, recordkeeping and applicable obligations. You can contact us to request access, correction or deletion, subject to requirements to preserve certain records. Depending on your location, additional privacy rights may apply.
Changes
We update this notice when our practices materially change. Please review it before sharing information through a new feature.