Order & after-sales support
For an existing order, include your order reference, the email used to place it and a short description of your request. For damage or a wrong item, photographs of the item and packaging help us resolve the issue.
Please do not email passwords, full payment-card details or other sensitive information.
Before you order
Submit your cart as an unpaid order with your delivery address. We will confirm availability, dispatch estimates, delivery options and a final itemised quote before payment.
Returns
Contact support before sending a return. The correct return address and instructions are supplied with return approval; do not send items to a business registration address or an address found elsewhere.